Legal

Privacy Policy

Effective Date: May 21, 2026

Disclaimer: This policy should be reviewed by legal counsel before production use.

1. Introduction

Metal Roof Components ("we," "us," "our") operates a metal roofing fabrication facility in Spartanburg, South Carolina, and provides this website and customer portal to contractors, builders, property managers, and homeowners.

2. Data We Collect

Contact and account information (name, company, email, phone, addresses)
Order details, line items, gauges, colors, and fabrication notes
Uploaded files (measurements, drawings, photos, proofs, attachments)
Communication you send through the order messaging system
Authentication and session metadata required to secure your account

3. How We Use Your Data

We use your information to fabricate and fulfill orders, communicate about production status, process pickups and deliveries, maintain account security, and improve our service.

4. Uploaded Files

Files you upload (drawings, measurements, photos) are stored privately and accessible only to you and authorized staff. Files are retained while your account is active and for a reasonable period thereafter for warranty and record-keeping.

5. Customer Communication

Messages sent through the order thread are stored with the order record and visible to you and our staff. Internal staff notes are not shown to customers.

6. Cookies, Sessions & On-Device Storage

We use essential cookies and browser storage to maintain your session and remember authentication state. We also store small amounts of non-personal data in your browser's localStorage to power features on this device: your Favorites list, your Quote List, and your Recently Viewed products. This information never leaves your device and is not associated with your account. You can clear it any time from your browser settings. We do not use third-party advertising cookies.

7. Third-Party Services

We rely on industry-standard providers for authentication, file storage, and email delivery. These providers process data on our behalf under their own security and privacy commitments.

8. Security

We use encryption in transit, scoped access controls, and role-based permissions. No method of transmission or storage is 100% secure; we work to maintain reasonable safeguards.

9. Your Rights

You may request access to, correction of, or deletion of your account information. Contact us at info@metalroofcomponents.com to make a request.

10. Children

Our service is intended for business customers and adults. We do not knowingly collect data from children under 13.

11. Updates

We may update this policy. Material changes will be posted on this page with an updated effective date.

12. Contact

Metal Roof Components
Spartanburg, South Carolina
info@metalroofcomponents.com